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Privacy Notice

Last updated 2026-10-29.

Who we are

Sarah's Home Boarding is a sole trader home-boarding business run by Sarah Bailey. We are registered with Cheshire West and Chester Council under their animal welfare licensing scheme.

What we collect

• Your name, email, phone, address, and emergency contact.
• Your dog's details: name, breed, DOB, sex, microchip, vet, vaccinations, feeding, medication, and behaviour notes.
• Photos and daily-record notes captured during your dog's stay (kept in your booking record).
• Booking, payment, and cancellation history.
• Basic technical information from our website (page requests, IP, browser). We do not use analytics or advertising cookies.

Why we collect it

• To run your booking — contract with you (Article 6(1)(b) UK GDPR).
• To meet our licence conditions — legal obligation and legitimate interest (Article 6(1)(c), (f) UK GDPR). Records required by our licence are retained for 7 years after the last booking.
• To contact you occasionally about relevant service updates — legitimate interest (Article 6(1)(f) UK GDPR), relying on PECR soft opt-in. You can opt out any time via the unsubscribe link on any such email or by replying "stop".

Who we share it with

Only where necessary and only with:

• Your dog's registered vet, or an emergency vet, if treatment is required during a stay.
• Cheshire West and Chester Council on request, in relation to our animal welfare licence.
• Our technical service providers who host the website and database on our behalf (Cloudflare in the UK/EU, Resend for email delivery).

We never sell your data.

Your rights

You may ask us to:

• show you the data we hold about you or your dog;
• correct anything that is wrong;
• delete data that is no longer necessary (subject to our 7-year licence retention obligation);
• stop sending you marketing.

To make a request, email hello@sarahhomeboarding.co.uk. You have the right to complain to the Information Commissioner's Office.

Cookies

Our website uses only two types of storage in your browser: a session cookie for admin sign-in, and no other cookies at all. We do not run analytics or advertising trackers.